Privacy Policy

1. Personal Information We Collect

We may collect personal information including:

1. your name;
2. your email address;
3. your phone number;
4. your billing details;
5. your postal address, if required;
6. your purchase history;
7. your course enrolment details;
8. your course progress;
9. your messages, enquiries, comments, and support requests;
10. testimonials, reviews, or feedback you provide;
11. information submitted through forms, questionnaires, worksheets, applications, or surveys;
12. information shared during coaching calls, group sessions, or community discussions; and
13. technical information such as IP address, browser type, device type, website activity, cookies, and analytics data.

We only aim to collect personal information that is reasonably necessary for the operation of From Rogue To Riches and the delivery of our courses, services, communications, and website.

2. Sensitive Information

Some information you choose to share may be sensitive, such as information about your health, emotional wellbeing, personal history, habits, mindset, goals, relationships, trauma, addictions, or life circumstances.

We only collect sensitive information where you voluntarily provide it, where it is reasonably necessary for the course or service, or where you have given consent.

You should not share sensitive information unless you are comfortable doing so.

From Rogue To Riches is a personal development and coaching course. It is not medical treatment, psychological therapy, psychiatric care, financial advice, legal advice, or crisis support.

3. How We Collect Personal Information

We may collect personal information when you:

1. visit the website;
2. complete an online form;
3. purchase a course or product;
4. create an account or login;
5. join a mailing list;
6. download a free resource;
7. book a call or session;
8. attend a webinar, coaching call, or workshop;
9. submit a worksheet, question, comment, or testimonial;
10. contact us by email, phone, social media, or message;
11. participate in a private group or community; or
12. interact with our advertising, emails, website, or course platform.

We may also collect information automatically through cookies, analytics tools, tracking pixels, and similar technologies.

4. How We Use Personal Information

We may use your personal information to:

1. provide access to the course;
2. process payments and manage purchases;
3. deliver digital products, resources, and services;
4. communicate with you about your enrolment, account, payment, or course access;
5. provide customer support;
6. respond to enquiries;
7. send course updates, reminders, resources, and administrative notices;
8. send marketing emails, offers, and promotions where permitted;
9. personalise your experience;
10. improve the website, course, products, and services;
11. manage communities, groups, comments, and live sessions;
12. protect the security of our website, platforms, and business;
13. prevent misuse, fraud, unauthorised access, or unlawful activity;
14. comply with legal obligations; and
15. keep business records.

5. Email Marketing

If you join our mailing list, download a free resource, purchase a course, register for an event, or otherwise opt in, we may send you emails about From Rogue To Riches, related resources, course updates, offers, events, and personal development content.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us at roguetoriches@gmail.com.

Even if you unsubscribe from marketing emails, we may still send important transactional or administrative emails relating to your purchase, account, course access, payment, or legal notices.

6. Payments

Payments may be processed through third-party payment providers.

We do not intentionally store your full credit card details on our own systems unless clearly disclosed. Payment information is generally handled by secure third-party payment processors.

Your use of any payment provider may also be subject to that provider's own terms and privacy policy.

7. Cookies and Analytics

This website may use cookies, pixels, analytics tools, and similar technologies to improve user experience, understand website traffic, measure marketing performance, remember preferences, and improve our services.

Cookies may collect information such as your browser type, device, IP address, pages visited, time spent on the website, links clicked, and referral source.

You can adjust your browser settings to refuse cookies or notify you when cookies are being used. Some website features may not work properly if cookies are disabled.

8. Disclosure of Personal Information

We may disclose personal information to trusted third parties where reasonably necessary for the operation of our business, including:

1. payment processors;
2. website hosting providers;
3. email marketing platforms;
4. course or membership platforms;
5. booking and calendar tools;
6. webinar and video hosting platforms;
7. analytics and advertising providers;
8. IT support providers;
9. accountants, bookkeepers, legal advisers, or business advisers;
10. contractors or team members who help deliver the course or services;
11. government, regulatory, or law enforcement bodies where required by law; and
12. any other party where you have given consent.

We do not sell your personal information.

9. Overseas Disclosure

Some third-party platforms or service providers may store or process data outside Australia.

By using this website, purchasing a course, or providing your information, you acknowledge that your personal information may be handled by third-party platforms located overseas.

Where practical, we aim to use reputable providers that take reasonable steps to protect personal information.

10. Security of Personal Information

We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

These steps may include secure platforms, password protection, restricted access, reputable third-party providers, secure payment processing, and reasonable administrative and technical safeguards.

However, no website, internet transmission, email, or online platform can be guaranteed to be completely secure. You provide information online at your own risk.

11. Accessing and Correcting Your Information

You may request access to the personal information we hold about you.

You may also ask us to correct information that is inaccurate, out of date, incomplete, irrelevant, or misleading.

To make a request, contact us at roguetoriches@gmail.com.

We may need to verify your identity before providing access or making corrections.

12. Retention of Personal Information

We keep personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to provide services, maintain records, comply with legal obligations, resolve disputes, prevent fraud, and operate the business.

When personal information is no longer required, we will take reasonable steps to delete, destroy, or de-identify it, where appropriate.

13. Testimonials and Public Comments

If you provide a testimonial, review, success story, comment, photo, video, or feedback, we may ask for your permission to use it for marketing or promotional purposes.

We will not intentionally publish your private personal story, name, image, or testimonial for marketing without your permission, unless you have clearly submitted it for that purpose.

If you post comments in public areas, social media, or group communities, other people may be able to see that information.

14. Private Groups and Community Areas

If you join a private group, community, live call, webinar, or discussion area connected with From Rogue To Riches, you should be mindful of the information you share.

We ask all participants to respect confidentiality, but we cannot guarantee the actions of other participants.

Do not share anything in a group environment that you would not be comfortable being seen or remembered by others.

15. Children and Minors

From Rogue To Riches is intended for adults aged 18 and over.

We do not knowingly collect personal information from children under 18 without appropriate parent or guardian consent.

If you believe a child has provided personal information without consent, please contact us at roguetoriches@gmail.com.

16. Third-Party Websites

This website may contain links to third-party websites, tools, platforms, or services.

We are not responsible for the privacy practices, content, security, or policies of third-party websites or platforms.

You should review the privacy policy of any third-party service you use.

17. Complaints

If you have a privacy concern or complaint, please contact us first at roguetoriches@gmail.com.

Please include your name, contact details, and a clear description of your concern.

We will review your complaint and respond within a reasonable time.

If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner or another relevant authority.

18. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

The latest version will be posted on this website with the updated date.

Your continued use of the website, course, or services after changes are posted means you accept the updated Privacy Policy.

19. Contact

For privacy questions, requests, or complaints, please contact:

Mark Anthony
From Rogue To Riches
Email: roguetoriches@gmail.com
Website: fromroguetoriches.com
ABN: 30 781 343 672